Fireplace & Festivals — Support

Turn your Apple TV, iPhone, or iPad into a living picture frame: 41 hand-crafted animated scenes — crackling fireplaces, sleepy cats, Diwali lights, snowy cabins, spooky nights — each with its own ambient soundscape. Fully offline.

On Apple TV

How do I open the settings?
Press any button on the Siri Remote (up, down, left, right, or the clickpad center) to reveal the gear button in the bottom-right corner, then click the center of the clickpad to open settings. The gear hides itself after 5 seconds.

How do I change scenes?
Open settings, pick a scene from the list, or filter by collection (Fireplaces, Cats, Diwali, Christmas, and more). Your choice is remembered between launches.

How do I exit the app?
Press the Back button (<) on the Siri Remote while watching a scene. While the settings panel is open, Back closes the panel instead; press Done or Back again to return to your scene first.

Can I mix my own sounds?
Yes — open settings, choose Customize Sounds for the current scene, and layer any of the 25 ambient sounds (crackling fire, rain, thunder, crickets, festive music…) each with its own volume. Your custom mix is saved per scene. Reset restores the scene's original mix.

On iPhone and iPad

How do I open settings on iPhone or iPad?
Tap the scene to reveal the controls, then tap the gear (Settings) button in the bottom bar. Tap Done to close settings.

How do I change scenes on iPhone or iPad?
Tap the scene to reveal the controls, tap Scenes, then pick a scene or filter by collection (Fireplaces, Cats, Diwali, Christmas, and more). Your choice is remembered between launches.

How do I mix my own sounds on iPhone or iPad?
Tap Customize in the bottom bar and layer any of the 25 ambient sounds (crackling fire, rain, thunder, crickets, festive music…) each with its own volume. Your custom mix is saved per scene. Reset restores the scene's original mix.

Why does the app only play sideways on my iPhone?
On iPhone, Fireplace & Festivals plays in landscape — rotate your phone sideways. On iPad, all orientations work.

What do Fill Screen and Fit Scene do?
In Settings → Video → Scene display: Fill Screen fills the whole screen (its edges may be cropped); Fit Scene shows the whole scene (black bars may appear at the sides). Fill Screen is the default.

Can I send it to my TV or speakers?
Yes — tap the AirPlay button in the bottom bar and choose your Apple TV or speakers. While a scene plays, your lock screen shows the scene title and poster.

Can I set a sleep timer?
Yes — Settings → Sleep timer, then 30, 60, 90, or 120 minutes. The sound turns off when the time is up.

I hear no sound on my iPhone or iPad. What should I check?
Check the Sound button in the bottom bar (it should say "Sound on"), the volume slider in Settings → Sound, and your device volume. Also tap the AirPlay button — audio may be routed to another device.

How do I leave the app on iPhone or iPad?
Swipe up to go home or switch apps. Your scene is remembered and resumes when you return.

General

Does Fireplace & Festivals need an internet connection?
No. All videos and sounds are bundled with the app and everything works fully offline.

What data does Fireplace & Festivals collect?
None. No account, no analytics, no ads. See our Privacy Policy.

Contact

Still stuck? Email us at hello@mushaklabs.com and we'll get back to you.